Edition | Trial | Bitrix24.CRM | Business | Enterprise |
Price (one-time fee) | 30 days | $1,490 | from $2,990 | from $24,990 |
Intranet Users included | 50 | up to 12 | 50-500 | 1000-Unlimited |
Extranet Users included | unlimited | – | Unlimited | Unlimited |
1 Year Priority Support & Updates Subscription | – | included | included | included |
Free 30-Day Trial | + | included | included | included |
Unified Communications | Unified Communications | |||
Enterprise Social Network | + | + | + | + |
Collaborate by email | + | + | + | + |
Instant messaging and group chat | + | + | + | + |
Videoconferencing | + | + | + | + |
Telephony | – | + | + | + |
Email Connectors | + | + | + | + |
External Users | + | – | + | + |
Tasks and Project Management | ||||
Unlimited tasks / subtasks | + | + | + | + |
Unlimited projects / Workgroups | + | + | + | + |
Daily planner | + | + | + | + |
Task templates | + | + | + | + |
Time tracking / Workload planning | + | + | + | + |
Check lists | + | + | + | + |
Gantt chart | + | + | + | + |
Task dependencies | + | + | + | + |
Custom Fields | + | + | + | + |
Task rules and automation | + | + | + | + |
Kanban in tasks | + | + | + | + |
Document Management | ||||
Company Drive (Bitrix24.Drive) | + | + | + | + |
Online Editing GoogleDocs / MS Office Online / Office 365 | + | + | + | + |
Document Search (incl. content) | + | + | + | + |
Version History | + | + | + | + |
Document Sharing | + | + | + | + |
Custom Access Rights | + | + | + | + |
Document builder | + | + | + | + |
Document Lock | + | + | + | + |
Planning, Reporting and Time Management | ||||
Calendars (Personal and Shared) | + | + | + | + |
Two way sync with iOS, Android, Google, Outlook calendars | + | + | + | + |
Work reports | + | + | + | + |
Time management | + | + | + | + |
Meetings and Briefings | + | + | + | + |
CRM and Sales Automation | ||||
Lead and contact management | + | + | + | + |
Email Marketing | + | + | + | + |
Sales Automation | + | + | + | + |
Sales Team Management | + | + | + | + |
Invoicing | + | + | + | + |
Recurring invoices | + | + | + | + |
Recurring deals | + | + | + | + |
Sales Funnels and Reports | + | + | + | + |
Multiple Sales Pipelines | Unlimited | Unlimited | Unlimited | Unlimited |
IP-Telephony / Phonecall recording | + | + | + | + |
Import / Export | + | + | + | + |
Marketing Automation | + | + | + | + |
Custom automation rules | + | + | + | + |
Advertising Automation | + | + | + | + |
CRM Web Forms | Unlimited | Unlimited | Unlimited | Unlimited |
CRM record conversions | + | + | + | + |
Advanced duplicate search | + | + | + | + |
CRM change history | + | + | + | + |
Contact center | ||||
Sessions unlim | + | + | + | + |
Open Channels | + | + | + | + |
Live Chat | + | + | + | + |
Chat to CRM | + | + | + | + |
– | + | + | + | |
– | + | + | + | |
Telegram | – | + | + | + |
VK | – | + | + | + |
Skype | – | + | + | + |
Slack | – | + | + | + |
Microsoft Bot Framework | – | + | + | + |
Distribute to Everybody | + | + | + | + |
Client ratings | + | + | + | + |
Remove Bitrix24 branding | + | + | + | + |
Supervisor ratings | + | + | + | + |
OC Access Permission | + | + | + | + |
Telephony | ||||
Rent local and toll free phone numbers | – | + | + | + |
Relay number | – | + | + | + |
Unlimited incoming lines | – | + | + | + |
Phone call routing | – | + | + | + |
Phone call transfer | – | + | + | + |
PBX integration | – | + | + | + |
VoIP phone set support | – | + | + | + |
Internal extensions | – | + | + | + |
Phone hours | – | + | + | + |
Greeting and voice mail recordings | – | + | + | + |
Callback widget | – | + | + | + |
Phone call recordings | – | + | + | + |
Automatic dialer | – | + | + | + |
Simultaneous call to all available employees | – | + | + | + |
Call quality evaluation | – | + | + | + |
Call source tracking (marketing) | – | + | + | + |
Custom telephony permissions | – | + | + | + |
IVR | – | + | + | + |
Webmail | ||||
2 way email sync | + | + | + | + |
Email to task | + | + | + | + |
Email to CRM | + | + | + | + |
HR and Employee Management | ||||
Employee Directory and OrgChart | + | + | + | + |
Absence Chart and Leave Management | + | + | + | + |
Customizable Employee Profiles | + | + | + | + |
Employee Self Service | + | + | + | + |
Gamification / Employee Engagement | + | + | + | + |
Company Pulse | + | + | + | + |
Company news and announcements | + | + | + | + |
Access Limit by IP | + | + | + | + |
Own Logo | + | + | + | + |
Records Management (Lists) | + | + | + | + |
Own Domain Name | + | + | + | + |
Company news and announcements | + | + | + | + |
Job Board / Resume Management | + | + | + | + |
eLearning and Knowledge Management | – | – | + | + |
Multiple Divisions | – | – | – | + |
Workflow Automation | ||||
Visual Business Process Designer | + | + | + | + |
Automatic Task Creation | + | + | + | + |
Social BPM | + | + | + | + |
Approvals (Assets, Expenses, etc) | + | + | + | + |
Helpdesk & Ticketing | – | – | + | + |
Bitrix24 Apps | ||||
iPhone and iPad app | + | + | + | + |
Android smartphone / tablet app | + | + | + | + |
Windows / MacOS desktop apps | + | + | + | + |
App Marketplace | – | + | + | + |
Rest API | – | + | + | + |
Customization And Integrations | ||||
API | + | + | + | + |
Backend Controls | + | + | + | + |
CMS and Source Code | – | + | + | + |
Mobile App Source Code | – | – | – | – |
External Data Feeds | + | + | + | + |
Active Directory, SSO, MS Exchange, Sharepoint Sync | + | – | + | + |
Web-Cluster | – | – | – | + |
Sites and landing pages | ||||
Sites | 1 | 10 | 100 | Unlimited |
Web pages | Unlimited | Unlimited | Unlimited | Unlimited |
Use own domain name | + | + | + | + |
Site templates | + | + | + | + |
Copy web pages | + | + | + | + |
Google Analytics | + | + | + | + |
Google Maps | + | + | + | + |
CRM website forms | + | + | + | + |
Live chat widget | + | + | + | + |
Callback request form | – | + | + | + |
Support | ||||
1 Year Onboarding Assistance | – | included | included | included |
1 Year Priority Support & Updates Subscription | – | included | included | included |