| Edition |
Trial |
Bitrix24.CRM |
Business |
Enterprise |
| Price (one-time fee) |
30 days |
$1,490 |
from $2,990 |
from $24,990 |
| Intranet Users included |
50 |
up to 12 |
50-500 |
1000-Unlimited |
| Extranet Users included |
unlimited |
– |
Unlimited |
Unlimited |
| 1 Year Priority Support & Updates Subscription |
– |
included |
included |
included |
| Free 30-Day Trial |
+ |
included |
included |
included |
| Unified Communications |
Unified Communications |
|
|
|
| Enterprise Social Network |
+ |
+ |
+ |
+ |
| Collaborate by email |
+ |
+ |
+ |
+ |
| Instant messaging and group chat |
+ |
+ |
+ |
+ |
| Videoconferencing |
+ |
+ |
+ |
+ |
| Telephony |
– |
+ |
+ |
+ |
| Email Connectors |
+ |
+ |
+ |
+ |
| External Users |
+ |
– |
+ |
+ |
| Tasks and Project Management |
|
|
|
|
| Unlimited tasks / subtasks |
+ |
+ |
+ |
+ |
| Unlimited projects / Workgroups |
+ |
+ |
+ |
+ |
| Daily planner |
+ |
+ |
+ |
+ |
| Task templates |
+ |
+ |
+ |
+ |
| Time tracking / Workload planning |
+ |
+ |
+ |
+ |
| Check lists |
+ |
+ |
+ |
+ |
| Gantt chart |
+ |
+ |
+ |
+ |
| Task dependencies |
+ |
+ |
+ |
+ |
| Custom Fields |
+ |
+ |
+ |
+ |
| Task rules and automation |
+ |
+ |
+ |
+ |
| Kanban in tasks |
+ |
+ |
+ |
+ |
| Document Management |
|
|
|
|
| Company Drive (Bitrix24.Drive) |
+ |
+ |
+ |
+ |
| Online Editing GoogleDocs / MS Office Online / Office 365 |
+ |
+ |
+ |
+ |
| Document Search (incl. content) |
+ |
+ |
+ |
+ |
| Version History |
+ |
+ |
+ |
+ |
| Document Sharing |
+ |
+ |
+ |
+ |
| Custom Access Rights |
+ |
+ |
+ |
+ |
| Document builder |
+ |
+ |
+ |
+ |
| Document Lock |
+ |
+ |
+ |
+ |
| Planning, Reporting and Time Management |
|
|
|
|
| Calendars (Personal and Shared) |
+ |
+ |
+ |
+ |
| Two way sync with iOS, Android, Google, Outlook calendars |
+ |
+ |
+ |
+ |
| Work reports |
+ |
+ |
+ |
+ |
| Time management |
+ |
+ |
+ |
+ |
| Meetings and Briefings |
+ |
+ |
+ |
+ |
| CRM and Sales Automation |
|
|
|
|
| Lead and contact management |
+ |
+ |
+ |
+ |
| Email Marketing |
+ |
+ |
+ |
+ |
| Sales Automation |
+ |
+ |
+ |
+ |
| Sales Team Management |
+ |
+ |
+ |
+ |
| Invoicing |
+ |
+ |
+ |
+ |
| Recurring invoices |
+ |
+ |
+ |
+ |
| Recurring deals |
+ |
+ |
+ |
+ |
| Sales Funnels and Reports |
+ |
+ |
+ |
+ |
| Multiple Sales Pipelines |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| IP-Telephony / Phonecall recording |
+ |
+ |
+ |
+ |
| Import / Export |
+ |
+ |
+ |
+ |
| Marketing Automation |
+ |
+ |
+ |
+ |
| Custom automation rules |
+ |
+ |
+ |
+ |
| Advertising Automation |
+ |
+ |
+ |
+ |
| CRM Web Forms |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| CRM record conversions |
+ |
+ |
+ |
+ |
| Advanced duplicate search |
+ |
+ |
+ |
+ |
| CRM change history |
+ |
+ |
+ |
+ |
| Contact center |
|
|
|
|
| Sessions unlim |
+ |
+ |
+ |
+ |
| Open Channels |
+ |
+ |
+ |
+ |
| Live Chat |
+ |
+ |
+ |
+ |
| Chat to CRM |
+ |
+ |
+ |
+ |
| Facebook |
– |
+ |
+ |
+ |
| Instagram |
– |
+ |
+ |
+ |
| Telegram |
– |
+ |
+ |
+ |
| VK |
– |
+ |
+ |
+ |
| Skype |
– |
+ |
+ |
+ |
| Slack |
– |
+ |
+ |
+ |
| Microsoft Bot Framework |
– |
+ |
+ |
+ |
| Distribute to Everybody |
+ |
+ |
+ |
+ |
| Client ratings |
+ |
+ |
+ |
+ |
| Remove Bitrix24 branding |
+ |
+ |
+ |
+ |
| Supervisor ratings |
+ |
+ |
+ |
+ |
| OC Access Permission |
+ |
+ |
+ |
+ |
| Telephony |
|
|
|
|
| Rent local and toll free phone numbers |
– |
+ |
+ |
+ |
| Relay number |
– |
+ |
+ |
+ |
| Unlimited incoming lines |
– |
+ |
+ |
+ |
| Phone call routing |
– |
+ |
+ |
+ |
| Phone call transfer |
– |
+ |
+ |
+ |
| PBX integration |
– |
+ |
+ |
+ |
| VoIP phone set support |
– |
+ |
+ |
+ |
| Internal extensions |
– |
+ |
+ |
+ |
| Phone hours |
– |
+ |
+ |
+ |
| Greeting and voice mail recordings |
– |
+ |
+ |
+ |
| Callback widget |
– |
+ |
+ |
+ |
| Phone call recordings |
– |
+ |
+ |
+ |
| Automatic dialer |
– |
+ |
+ |
+ |
| Simultaneous call to all available employees |
– |
+ |
+ |
+ |
| Call quality evaluation |
– |
+ |
+ |
+ |
| Call source tracking (marketing) |
– |
+ |
+ |
+ |
| Custom telephony permissions |
– |
+ |
+ |
+ |
| IVR |
– |
+ |
+ |
+ |
| Webmail |
|
|
|
|
| 2 way email sync |
+ |
+ |
+ |
+ |
| Email to task |
+ |
+ |
+ |
+ |
| Email to CRM |
+ |
+ |
+ |
+ |
| HR and Employee Management |
|
|
|
|
| Employee Directory and OrgChart |
+ |
+ |
+ |
+ |
| Absence Chart and Leave Management |
+ |
+ |
+ |
+ |
| Customizable Employee Profiles |
+ |
+ |
+ |
+ |
| Employee Self Service |
+ |
+ |
+ |
+ |
| Gamification / Employee Engagement |
+ |
+ |
+ |
+ |
| Company Pulse |
+ |
+ |
+ |
+ |
| Company news and announcements |
+ |
+ |
+ |
+ |
| Access Limit by IP |
+ |
+ |
+ |
+ |
| Own Logo |
+ |
+ |
+ |
+ |
| Records Management (Lists) |
+ |
+ |
+ |
+ |
| Own Domain Name |
+ |
+ |
+ |
+ |
| Company news and announcements |
+ |
+ |
+ |
+ |
| Job Board / Resume Management |
+ |
+ |
+ |
+ |
| eLearning and Knowledge Management |
– |
– |
+ |
+ |
| Multiple Divisions |
– |
– |
– |
+ |
| Workflow Automation |
|
|
|
|
| Visual Business Process Designer |
+ |
+ |
+ |
+ |
| Automatic Task Creation |
+ |
+ |
+ |
+ |
| Social BPM |
+ |
+ |
+ |
+ |
| Approvals (Assets, Expenses, etc) |
+ |
+ |
+ |
+ |
| Helpdesk & Ticketing |
– |
– |
+ |
+ |
| Bitrix24 Apps |
|
|
|
|
| iPhone and iPad app |
+ |
+ |
+ |
+ |
| Android smartphone / tablet app |
+ |
+ |
+ |
+ |
| Windows / MacOS desktop apps |
+ |
+ |
+ |
+ |
| App Marketplace |
– |
+ |
+ |
+ |
| Rest API |
– |
+ |
+ |
+ |
| Customization And Integrations |
|
|
|
|
| API |
+ |
+ |
+ |
+ |
| Backend Controls |
+ |
+ |
+ |
+ |
| CMS and Source Code |
– |
+ |
+ |
+ |
| Mobile App Source Code |
– |
– |
– |
– |
| External Data Feeds |
+ |
+ |
+ |
+ |
| Active Directory, SSO, MS Exchange, Sharepoint Sync |
+ |
– |
+ |
+ |
| Web-Cluster |
– |
– |
– |
+ |
| Sites and landing pages |
|
|
|
|
| Sites |
1 |
10 |
100 |
Unlimited |
| Web pages |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Use own domain name |
+ |
+ |
+ |
+ |
| Site templates |
+ |
+ |
+ |
+ |
| Copy web pages |
+ |
+ |
+ |
+ |
| Google Analytics |
+ |
+ |
+ |
+ |
| Google Maps |
+ |
+ |
+ |
+ |
| CRM website forms |
+ |
+ |
+ |
+ |
| Live chat widget |
+ |
+ |
+ |
+ |
| Callback request form |
– |
+ |
+ |
+ |
| Support |
|
|
|
|
| 1 Year Onboarding Assistance |
– |
included |
included |
included |
| 1 Year Priority Support & Updates Subscription |
– |
included |
included |
included |